see: https://docs.nextcloud.com/server/20/admin_manual/configuration_user/reset_admin_password.html Resetting a lost admin password The normal ways to recover a lost password are: 1. Click the password reset link on the login screen; this appears after a failed login attempt. This works only if you have entered your email address on your Personal page in the Nextcloud Web interface, so that the Nextcloud server can email a reset link to you. :2. Ask another Nextcloud server admin to reset it for you. If neither of these is an option, then you have a third option, and that is using the occ command. See Using the occ command to learn more about using the occ command. $ sudo -u www-data php /var/www/nextcloud/occ user:resetpassword admin Enter a new password: Confirm the new password: Successfully reset password for admin